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Aequor’s all-inclusive, user-centric approach to delivering workplace IT services transforms technology into a tool for business growth rather than a hassle to overcome.
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Cloud/Virtualization Server & Storage Data & Database Messaging Directory Services Audio-Visual
Firewall Antivirus IAM & SSO Monitoring LAN/WAN VPN VoIP
Lab/Sci Applications Data Management Programming Network Connectivity HW/Instruments Zebra/Label Printers
Service Desk Desktop/Hardware Mobility Printer Application Support Tech Center Knowledge Base
A few reasons you'll want us working for you:
Predictable monthly payment, labor is always covered.
Live support, proactive monitoring & maintenance.
Increased operational efficiency & reduced costs.
Focus on running your business & not the technology.
The client is a leading global health research facility that is developing innovative techniques for advanced drug candidate discovery of science-based medicines that improve the health and well-being of people around the world.
Upgrade, transition & integration of sophisticated LIMS to increase systems efficiency, security & regulatory compliance
Developed automated informatics validation tools, LIMS upgrades, database optimization, standardized reporting & documentation
Improvements in performance & accuracy, reduced issue escalations, implementation compliance with global standards
With nine biomedical research institutes around the world, approximately 6,000 scientists, physicians and professionals are working to develop innovative medicines and devices that produce positive real-world outcomes for patients and healthcare providers.
24/7 worldwide server support for research computing platform, L1 management of 7K tickets per month for 6 data centers
Standardized incident response & resolution, developed training & knowledge-base for processes, regular reporting & analysis
Reduced ticket volume, increased incident resolution by 25%, daily ticket audit score of 97%, improved productivity
Mar 24, 2023
Mar 03, 2023
Jan 12, 2023